Privacy Notice

1. Information We Collect

• Account details such as name, email address, and organization affiliation.
• Operational data entered in the platform, including tasks, incidents, and reports.
• Usage and device data such as log events, browser type, and approximate location.

2. How We Use Information

• To provide, maintain, and improve the Services.
• To authenticate users and keep the platform secure.
• To communicate service updates, support responses, and product notices.
• To comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Where applicable, we process personal information based on contractual necessity, legitimate interests, consent, and legal obligations.

4. Data Sharing

We do not sell personal data. We may share information with trusted service providers who support hosting, authentication, analytics, and customer support. We may also disclose information when required by law or to protect rights and security.

5. Data Retention and Security

We retain personal information for as long as needed to provide the Services, comply with legal obligations, and resolve disputes. We use administrative, technical, and physical safeguards designed to protect information from unauthorized access and misuse.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and to request data portability.

7. Contact Us

If you have privacy questions or requests, contact clean@saniops.com.